Terms ~

& Conditions

General Information

1.1. Introduction
This document, along with the FAQ and any other policies or guidelines available on https://genpicshop.com (collectively referred to as the “Agreement”), outlines the terms and conditions governing your use of the website www.genpicshop.com and the services provided by “CIPHERHUB SYSTEMS LTD”,  Reg. No.: 15489665 (“Company,” “we,” “us,” or “our”). By accessing or using the Website, you agree to comply with and be bound by these terms. If you do not agree with these terms, please refrain from using the Website.
1.2. Services Offered
GenPic provides AI generative art services, enabling users to download pre-created artwork by other users and generate new art content based on custom prompts.
1.3. Eligibility
To use our services, you must be at least 18 years old and capable of forming legally binding contracts. By using our services, you represent that you meet these requirements.
1.4. Browser Requirements
Access to the Website requires a compatible web browser. You acknowledge that GenPic may stop supporting certain browsers, requiring you to update your browser to continue using the services.

Payments and Charges

2.1. Accepted Payment Methods
GenPic accepts payments via Visa and MasterCard. By submitting your payment information, you confirm that you are authorized to use the payment method and authorize us to charge the amount due to this payment method.
2.2. Account Balance
Users can top up their account balance on the Website. This balance can be used for purchasing pre-generated art content or generating new artwork from prompts.
2.3. Authorization
You authorize GenPic to charge your selected payment method for the total amount of your purchase, including any applicable fees.

Refund Policy

3.1. Refund Requests
Refund or cancellation requests must be made within 30 days of receiving the content, provided that the licensed content has not been used. Requests can be made in writing or through the cancellation feature on the Website.
3.2. Non-Refundable Fees
Refunds are not available for requests made after 30 days from the receipt of content, nor for research, lab, service, or subscription fees, which are non-refundable.
3.3. Cancellation Effects
Upon cancellation, your rights to use the content terminate, and you must delete or destroy any copies of the content. GenPic will issue a full refund to your account or credit card for eligible requests.

Service Usage

4.1. Generated Content
By using our service to generate content, you grant GenPic a worldwide, non-exclusive, royalty-free license to use, reproduce, distribute, and display the content to provide and promote the service.
4.2. Prohibited Actions
Users must not engage in fraudulent, abusive, or unlawful activities, including but not limited to:
  • Using automated systems or bots to interact with the Website.
  • Attempting to hack or interfere with the Website’s security.
  • Deceptive practices or impersonating other users.
  • Exploiting bugs or vulnerabilities on the Website.

Governing Law and Jurisdiction

5.1. Legal Jurisdiction

These terms are governed by and construed in accordance with the laws of the UK.

5.2. Dispute Resolution

Any disputes arising from or related to these terms or the use of the Website shall be resolved exclusively by the courts of the UK. Users agree to submit to the jurisdiction of these courts.

Limitation of Liability

6.1. No Warranties
GenPic provides the Website and its services “as is” and “as available” without any warranties, express or implied. GenPic disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
6.2. Limitation on Damages
GenPic, its directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:
  • Your use or inability to use the Service;
  • Unauthorized access to or use of our servers;
  • Any interruption or cessation of transmission to or from our services;
  • Bugs, viruses, or similar issues transmitted through the services;
  • Errors or omissions in any content;
  • Defamatory, offensive, or illegal conduct of any third party.

Indemnification

7.1. User Agreement
You agree to indemnify, defend, and hold harmless GenPic, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from:
  • Your use of the Website;
  • Your violation of any terms of this Agreement;
  • Your violation of any third-party right, including intellectual property rights;
  • Any claim that your use of the Website caused damage to a third party.

No Waiver

8.1. Non-Waiver
GenPic’s failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.
8.2. Written Waivers
Any waiver of any provision of these terms will be effective only if in writing and signed by an authorized representative of GenPic.

Account Termination

9.1. Termination Rights
GenPic reserves the right to terminate or suspend your account and access to the Website at any time, with or without notice, for conduct that violates these terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.
9.2. Termination Consequences
Upon termination, your right to use the Website will immediately cease. If you wish to terminate your account, you may do so by discontinuing use of the Website.

User Conduct Rules

10.1. Prohibited Conduct

Users must not engage in any activities that are fraudulent, abusive, or unlawful. This includes but is not limited to:

  • Using automated systems or bots to interact with the Website.
  • Attempting to hack or interfere with the Website’s security.
  • Engaging in deceptive practices or impersonating other users.
  • Exploiting any bugs or vulnerabilities on the Website.

Rights Regarding Website Content

11.1. Content Ownership
All content on the Website, including text, graphics, logos, images, and software, is the property of GenPic or its content suppliers and is protected by international copyright laws.
11.2. User Content
Users retain ownership of any content they post on the Website but grant GenPic a worldwide, non-exclusive, royalty-free license to use, reproduce, distribute, and display such content as necessary to operate the Website.

Miscellaneous

12.1. Entire Agreement
These terms constitute the entire agreement between you and GenPic regarding the use of the Website and supersede any prior agreements.
12.2. Severability
If any provision of these terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
12.3. Assignment
You may not assign or transfer these terms without prior written consent from GenPic. GenPic may assign or transfer these terms without restriction.
12.4. Headings
The section headings in these terms are for convenience only and have no legal or contractual effect.
12.5. Force Majeure
GenPic will not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

Modification of Terms

13.1. Changes to Terms
GenPic reserves the right to change, modify, add, or remove portions of these terms at any time by posting the amended terms on the Website. Your continued use of the Website following the posting of changes will mean that you accept and agree to the changes.
13.2. Notice of Changes
It is your responsibility to check these terms periodically for changes. If a revision, in our sole discretion, is material, we will notify you by posting a prominent notice on the Website or through other appropriate communication channels.

Contact Information

14.1. Customer Support
For any questions or comments regarding these terms or the Service, please contact us via email at support@genpicshop.com.
14.2. Media and Other Inquiries
For media and other inquiries, please contact us at support@genpicshop.com.
14.3. Company Information
  • Company: “CIPHERHUB SYSTEMS LTD”
  • Reg. No.: 15489665
  • Address: 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF
Last updated: 13.01.2025